At Vilaas, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us, browse our website, or interact with our brand. By using our site, you agree to the practices described here.
1. Information We Collect
We may collect the following information when you interact with our store:
Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Details: Processed securely through trusted third-party payment gateways (we do not store card details).
Order History: Products purchased, order preferences, and customer support interactions.
Website Data: Cookies, browser details, and analytics to improve your shopping experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide updates about shipping, returns, or order status.
Send personalized offers, promotions, and product updates (only if you opt in).
Improve our website, services, and product recommendations.
Ensure secure payments and fraud prevention.
3. Data Security
We use secure servers, SSL encryption, and trusted third-party tools to protect your data. However, no online method is 100% secure, so we encourage customers to also protect their login details.
4. Sharing of Data
We do not sell or rent your personal information. Data may be shared only with:
Payment Gateways & Banks for secure transactions.
Shipping Partners to deliver your orders.
Service Providers like email or analytics tools for communication and improvements.
5. Cookies & Tracking
Vilaas uses cookies to:
Keep items in your cart.
Remember your preferences.
Track website performance and analytics.
You may disable cookies in your browser, but some features may not function correctly.
6. Your Choices & Rights
Access and update your account details anytime.
Unsubscribe from promotional emails by clicking “Unsubscribe.”
Request deletion of your personal data by contacting us.
7. Third-Party Links
Our website may include links to external sites (like Instagram or payment providers). Vilaas is not responsible for the privacy policies of these sites.
8. Changes to Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised date.
9. Contact Us
If you have questions regarding this Privacy Policy, reach out to us:
