Yes 💚 All our soaps are handcrafted in small batches using traditional methods. This ensures high quality, purity, and attention to detail in every bar.
2. What ingredients do you use?
We use natural oils, butters, herbs, and essential oils. All soaps are chemical-free, paraben-free, and cruelty-free. Each product description clearly lists the key ingredients and benefits.
3. Are your soaps safe for sensitive skin?
Yes, most Vilaas soaps are suitable for sensitive skin. We also have special collections like kids’ soaps, medicated bars, and mild formulations. If you have very sensitive or allergy-prone skin, please do a patch test first.
4. Do you add artificial fragrance or colors?
No 🚫. All fragrances come from pure essential oils and natural extracts. We avoid synthetic colors, using only natural clays, herbs, and plant powders.
5. How should I store my handmade soaps?
Keep them in a dry, cool place away from direct water.
Use a drainable soap dish so your bar dries between uses.
This helps your soap last longer.
6. Do you offer gift packaging?
Yes 🎁! We have special gift boxes and hampers for occasions like birthdays, weddings, and festivals. You can also customize your gift set.
7. What is the minimum order value?
The minimum order amount is ₹199. Orders below this value cannot be placed. (This ensures we can deliver the best quality at the right value.)
8. Do you ship all over India?
Yes ✅. We deliver across India via trusted courier partners. Shipping charges (if applicable) are shown at checkout. We also provide Free Delivery above ₹999.
9. How long does delivery take?
Orders are usually processed within 24–48 hours and delivered within 4–7 working days, depending on your location.
10. Can I return or exchange soaps?
Since soaps are personal care products, we usually don’t accept returns once opened. However, in case of damage during shipping or wrong product delivered, we will replace it as per our Return & Refund Policy.
